We are a small but elite team of product managers. We work closely with the stakeholders in the business, across marketing, contact centre, engineering and CRM.
As a product team we’re focused on the needs of our customers; homeowners and tradesmen. This covers both their requirements now, and their need for new products they haven’t yet dreamed of. A lot of our product optimisation and thinking for new product comes from extensive contextual research. Coupled with this is a focus on user experience as the primary driver of everything we do. We strongly believe that if we give our customers a great user experience, our customers and our business will be successful.
We work with a small on site development team to deliver the backlog in short sprints, delivering new features to production twice a week. We believe in getting to market with a minimum feature set, getting customer feedback quickly, and ensuring we deliver only the most valuable features. The product team never stands still!
We’re strongly believe in:
- Agile scrum
- User centred design
- Usability testing
- Personas
